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Customer Name:
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Customer Street:
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Drive Make:
Drive Model Number:
Files:	Type a list of the most important files and/or directories where they are located. These are the files we will go after first if your drive has a limited life. Be specific, The faster we can find your files the more we will be able to recover.

Symptom:	What happened just before your data loss. i.e. Computer on all night, drive clicking in morning. i.e. Plugged laptop power supply in USB drive and smell smoke. Drive no longer spins.
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